Privacy policy
Privacy policy
Your data protection is our concern
We appreciate your interest in our company and our services and would like you to feel secure when visiting our website, also with regard to the protection of your personal data. We take the protection of your personal data very seriously. Compliance with the provisions of the General Data Protection Regulation is a matter of course for us.
We want you to know when we collect which data and how we use it. We have taken technical and organisational measures to ensure that both we and external service providers comply with data protection regulations.
Information on the collection of personal data
1) In the following, we provide information about the collection of personal data when using our website. Personal data is all data that can be related to you personally, e.g. name, address, email addresses, user behaviour.
2) The controller pursuant to Art. 4 No. 7 of the EU General Data Protection Regulation (GDPR) is
Sander Gourmet GmbH
Industriepark 12
56291 Wiebelsheim, Germany
Telephone: +49 6766 9303 0
E-mail: info@sander-gruppe.com
Responsible data protection supervisory authority:
The State Commissioner for Data Protection and Freedom of Information Rhineland-Palatinate
Prof Dr Dieter Kugelmann
Hintere Bleiche 34
55116 Mainz
You can reach our data protection officer at
CTM-COM GmbH
Contact person: Mr Mentges
Marienburgstraße 27
64297 Darmstadt
Telephone: +49 6154 57605-111
E-mail: datenschutz@ctm-com.de.
Personal data
Personal data is information about your identity. This includes B information such as your name, address, telephone number and e-mail address. It is not necessary for you to disclose personal data in order to use our website. In certain cases, however, we need your name and address as well as other details so that we can provide the requested services.
The same applies, for example, to the sending of information material and ordered goods or for answering individual questions. Where this is necessary, we will inform i accordingly. In addition, we only store and process data that you provide to us voluntarily or automatically.
If you make use of services, we generally only collect the data that we need to provide the services. If we ask you for further data, this is voluntary information. Personal data is processed exclusively to fulfil the requested service and to protect our own legitimate business interests.
Your rights
1) You have the following rights vis-à-vis us with regard to your personal data:
-right of access,
-right to rectification or erasure,
-right to restriction of processing,
-right to object to processing,
-right to data portability.
2) You also have the right to complain to a data protection supervisory authority about the processing of your personal data by us.
Purpose of the personal data
We generally use the personal data you provide to answer your enquiries, process your orders or provide you with access to certain information or offers. In order to maintain customer relations, it may also be necessary for us or a service company commissioned by us to use this personal data to inform you about product offers that are useful for your business activities or to conduct online surveys in order to better fulfil the tasks and requirements of our customers.
Of course, we will respect your wishes if you do not wish to provide us with your personal data to support our customer relationship (in particular for direct marketing or market research purposes). If you object, we will inform the service providers and delete the data. We will neither sell your personal data to third parties nor market it in any other way.
Earmarked use
We will only collect, process and use the personal data you provide online for the purposes communicated to you. Your personal data will not be passed on to third parties without your necessary consent.
Forwarding of data:
In order to process your payment, personal data will be passed on to the external payment service provider listed below and selected by you as part of your purchase:
PayPal / credit card / purchase on account / direct debit: PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg. Further information on data protection at PayPal can be found at https://www.paypal.com/de/webapps/mpp/ua/privacy-full?locale.x=de_DE.
Credit check and scoring ("PayPal Plus")
If you have selected "PayPal via PayPal Plus", "Direct Debit via PayPal Plus", "Credit Card via PayPal Plus" or "PayPal Plus Invoice" as the payment method, your personal customer data collected during the order process will be forwarded to PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal"). PayPal carries out a credit check when one of the following payment methods is selected: "Credit card via PayPal", "Direct debit via PayPal" or "PayPal invoice". Mathematical-statistical procedures are used to calculate a rating regarding the probability of non-payment (so-called calculation of a scoring value). PayPal bases its decision on the provision of the respective payment methods on the calculated scoring value. The calculation of a scoring value is based on recognised scientific procedures. Please also refer to PayPal's privacy policy: https://www.paypal.com/de/webapps/mpp/ua/privacy-full.
Information on identity verification at PayPal and on data exchange with credit agencies (credit report) can be found here: https: //www.paypal.com/de/webapps/mpp/ua/creditchk
Personal data is only collected and transmitted to state institutions and authorities authorised to receive such information within the framework of the relevant laws or if we are obliged to do so by a court decision. Our employees and the service companies commissioned by us are obliged by us to maintain confidentiality and to comply with the provisions of the General Data Protection Regulation.
Non-personal data that is collected automatically
When you use our website, the following data is stored for organisational and technical reasons: the names of the pages accessed, the browser and operating system used, the date and time of access, search engines used, names of downloaded files and your IP address.
We evaluate this technical data anonymously and only for statistical purposes in order to constantly optimise our website and make our Internet offers even more attractive. This anonymous data is stored separately from personal information on secure systems and does not allow any conclusions to be drawn about an individual person. Your personal data and your privacy are therefore protected at all times.
We hereby expressly prohibit the use of contact data published within the scope of the imprint obligation by third parties for sending unsolicited advertising and information material. The operators of the website expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, such as spam e-mails.
We would like to point out that data transmission over the Internet (e.g. when communicating by e-mail) can have security gaps. Complete protection of data against access by third parties is not possible.
Children
Persons under the age of 18 should not transmit any personal data to us without the consent of their parents or legal guardians. We do not request personal data from children and young people, do not collect it and do not pass it on to third parties.
Security
We have taken technical and organisational security measures to protect your personal data from loss, destruction, manipulation and unauthorised access. All of our employees and all third parties involved in data processing are obliged to comply with the General Data Protection Regulation and to handle personal data confidentially.
When personal data is collected and processed, the information is transmitted in encrypted form to prevent misuse of the data by third parties. Our security measures are continuously revised in line with technological developments.
Cookies
Some of the Internet pages use so-called cookies. Cookies do not cause any damage to your computer and do not contain virens. Cookies are used to make our website more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser.
Most of the cookies we use are so-called "session cookies". They are automatically deleted at the end of your visit. Other cookies remain stored on your end device until you delete them. These cookies enable us to recognise your browser on your next visit.
You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted.
Facebook Pixel
Our website uses the visitor action pixel from Facebook, Facebook Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook") to measure conversions.
This allows the behaviour of site visitors to be tracked after they have been redirected to the provider's website by clicking on a Facebook ad. This allows the effectiveness of Facebook ads to be evaluated for statistical and market research purposes and future advertising measures to be optimised.
The data collected is anonymous to us as the operator of this website; we cannot draw any conclusions about the identity of the users. However, the data is stored and processed by Facebook so that a connection to the respective user profile is possible and Facebook can use the data for its own advertising purposes in accordance with the Facebook Data Usage Policy. This enables Facebook to place adverts on Facebook pages and outside of Facebook. This use of the data cannot be influenced by us as the site operator.
You can find further information on protecting your privacy in Facebook's privacy policy: https://www.facebook.com/about/privacy/.
You can also deactivate the remarketing function "Custom Audiences" in the settings for adverts at https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen. You must be logged in to Facebook to do this.
If you do not have a Facebook account, you can deactivate usage-based advertising from Facebook on the website of the European Interactive Digital Advertising Alliance: http://www.youronlinechoices.com/de/praferenzmanagement/.
Facebook is certified at: https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active. You can find more information on data protection at: https://www.facebook.com/help/568137493302217
Deactivate Facebook Pixel now
Google Analytics
You can prevent Google Analytics from collecting data by clicking on the following link. This will set an opt-out cookie that will prevent Google Analytics from collecting your data when you visit this website in the future:
Deactivate Google Analytics
Objection to advertising emails
We hereby object to the use of contact data published as part of our obligation to provide a legal notice for the purpose of sending unsolicited advertising and information material. The operators of the website expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, such as spam e-mails.
Newsletter data
If you would like to receive the newsletter offered on the website, we require an e-mail address from you as well as information that allows us to verify that you are the owner of the e-mail address provided and that you agree to receive the newsletter.
We use the so-called double opt-in procedure to ensure that the newsletter is sent with your consent. This involves the potential recipient being added to a mailing list. The user then receives a confirmation email to confirm the registration in a legally secure manner. The address will only be actively included in the mailing list if confirmation is received.
We use this data exclusively for sending the requested information and offers.
Newsletter2Go is used as the newsletter software. Your data will be transmitted to Newsletter2Go GmbH. Newsletter2Go is prohibited from selling your data and using it for purposes other than sending newsletters. Newsletter2Go is a German, certified provider that has been selected in accordance with the requirements of the General Data Protection Regulation and the Federal Data Protection Act.
You can find more information here: https://www.newsletter2go.de/informationen-newsletter-empfaenger/
You can revoke your consent to the storage of your data, email address and their use for sending the newsletter at any time, for example via the "Unsubscribe" link in the newsletter.
The data protection measures are always subject to technical updates, which is why we ask you to inform yourself about our data protection measures at regular intervals by consulting our privacy policy.
Changes to our data protection information
We reserve the right to change our security and data protection measures if this becomes necessary due to technical developments. In such cases, we will also adapt our data protection information accordingly. Please therefore refer to the latest version of our data protection information.